EMGT 5170: Total Quality Systems

University of North Carolina, Charlotte

Applicable principles and practice in continuous quality improvement (CQI) and Total Quality Management (TQM). Statistical process control, root cause analysis, management and planning tools as well as how Generative AI can be used to enhance the effectiveness and efficiency of statistical quality control processes. All of the above are discussed through assignments and team projects. Leadership and communication skills are also a part of the class. Section information text: 100% online course delivered using Canvas. Learn to use Canvas at http://canvas.uncc.edu. This course is restricted to Charlotte Online program, Engineering Management students.Registration questions, contact: [email protected]

Average GPA: 3.81

Grade distribution records: 150 students across 10 terms.

Grade distribution

GradeStudentsPercent
A12180.7%
B2013.3%
C42.7%
W32.0%

Based on 150 student grade records across 10 terms and 2 professors.

Instructors

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