HSPM 102: Hotel & Lodging Operations
San Jose State University
Principles of organization, management, and decision models applied to the tasks and challenges of hotel operations. Involves techniques of problem-solving (including planning, organizing, staffing, directing, and controlling operations) in areas of front office operations, housekeeping, food/beverage, and personnel. Prerequisite(s): Upper division standing.
Average GPA: 3.62
Grade distribution records: 496 students across 15 terms.
Grade distribution
| Grade | Students | Percent |
|---|---|---|
| A+ | 180 | 36.3% |
| A | 121 | 24.4% |
| A- | 55 | 11.1% |
| B+ | 36 | 7.3% |
| B | 56 | 11.3% |
| B- | 19 | 3.8% |
| C+ | 6 | 1.2% |
| C | 14 | 2.8% |
| C- | 4 | 0.8% |
| D | 2 | 0.4% |
| D- | 1 | 0.2% |
| F | 2 | 0.4% |
Based on 496 student grade records across 15 terms and 3 professors.
Instructors
- Faranak Memarzadeh 279 students, Average GPA 3.80
- Jooyeon Ha 180 students, Average GPA 3.36
- Terry D Thompson 37 students, Average GPA 3.53