HMG 6228: Critical Issues in Hospitality Human Resources

University of Central Florida

Analysis of HR critical factors affecting operation and profitability of hospitality enterprises. Examination of emotional labor, empowerment, burnout, service orientation, turnover, absenteeism, compensation.

Average GPA: 3.52

Grade distribution records: 950 students across 21 terms.

Grade distribution

GradeStudentsPercent
A33034.7%
A-22723.9%
B+17318.2%
B13314.0%
B-333.5%
C+141.5%
C111.2%
C-30.3%
D+10.1%
D10.1%
D-20.2%
F40.4%
S20.2%
U10.1%
W151.6%

Based on 950 student grade records across 21 terms and 6 professors.

Instructors

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