HADM 6134: Qual & Outcomes Mgmt Hlth Care
University of North Carolina, Charlotte
Examination of the concepts and practices of quality management, performance improvement, and assessment of outcomes in healthcare delivery settings. Designed to provide an in-depth understanding of basic concepts and frameworks and of their applicability and relevance in specific situations. Examples of topics to be covered include: process reengineering, service improvement, continuous quality improvement, accreditation standards, patient satisfaction, outcome measurement, teamwork, and case management.
Average GPA: 3.82
Grade distribution records: 320 students across 11 terms.
Grade distribution
| Grade | Students | Percent |
|---|---|---|
| A | 265 | 82.8% |
| B | 49 | 15.3% |
| C | 4 | 1.3% |
| W | 1 | 0.3% |
Based on 320 student grade records across 11 terms and 7 professors.
Instructors
- Susan Odum 98 students, Average GPA 3.97
- David Masten 65 students, Average GPA 3.69
- Mara Hollander 49 students, Average GPA 3.52
- Maureen Walsh Koricke 46 students, Average GPA 3.89
- Marque Macon 43 students, Average GPA 3.86
- Deborah Dirkse 18 students, Average GPA 4.00
- William Saunders 1 students, Average GPA 4.00